The most important character trait of a leader is one that you’re more likely to associate with a dull person than a dynamic leader: predictability. The more predictable you are, day after day, the better.
When managers are predictable, they remove a roadblock from employees’ path — themselves. Managers have their own tendency to meddle, criticize, and second-guess. Without that roadblock, employees don’t have to worry about whether their manager will try to jump in and “save the day” with some new idea. Instead, they have the space necessary to do an amazing job.