The Boring Trait Google Looks For in Its Leaders

When managers are predictable, they remove a roadblock from employees’ path — themselves. Managers have their own tendency to meddle, criticize, and second-guess. Without that roadblock, employees don’t have to worry about whether their manager will try to jump in and “save the day” with some new idea. Instead, they have the space necessary to do an amazing job.

"Managing change is one of the toughest jobs in the world."

8 questions agency owners are asking about growth

Working with creative service firms, I’ve seen a slew of common problems that hold an agency back from the next growth stage.

Here’s a few of the hiccups owners are asking when they are struggling with growth.

  1. How do I hire and attract quality team members, so I’m ready to take on that next big project?
  2. Can I raise my rates without losing business? How?
  3. Clients need our services, but don’t follow through on their end of the work. How do I find better clients who “Get It?”
  4. How do I help clients quibble less about hours, rates and invoices… and focus instead on the quality and depth of our work?
  5. How do I grow my team without sacrificing the quality of my work?
  6. How do I add or expand new services, without struggling with subcontracting issues?
  7. My team spends too much time chasing money. I have to put projects on hold to get paid for our work. This has to stop.
  8. How do I setup an agency where things run smoothly without me? Or at least don’t fall to pieces when I leave town (or take a vacation)!

What about you? What is stumping you in hitting the growth you expect this year? Post your questions in the comments below.

  • Bonus: What is your growth goal for This Quarter? Pin that to your wall and stare it in the face everyday

I look forward to your questions. Forward!